That's fine, anything you put in the excludes CCleaner will (should) leave alone and so not impede the function of that programme. So you be the judge & will take it 1 day at a time. Help Center: First time I put exclusions in Ccleaner this month, & I've used that program since appx: 2007 without exclusions. John Maier | CCleaner Support - Tucson, AZ Please let me know if you have any other questions, I'll be happy to answer them for you! However, this is still a reasonable precaution to take if you want to ensure that our software does not affect the security software, so it's up to you if you wish to keep the exclusions or not. They are by no means required, of course - in fact, on the computer I'm writing to you from, CCleaner does not have any exceptions set at all. These would be recommend as they would keep CCleaner from affecting the files associated with your antivirus software (Windows Defender and Webroot) and antimalware software (Malwarebytes and SUPERAntiSpyware). I said: " Do I need these exclusions in: Options/Exclude tab?" see pic.įrom: John Maier (Piriform Support) Your request ( #303291 ) has been updated or a change of an AV program - I sent an email off to Ccleaner support a few days ago. However it is a known fact that Avast use their 'emergency updater' to force install relatively minor fixes to their AV's (they used it just last week), and the CCleaner one is based on I had some shaky issues with software years ago here. It is not meant to be used for minor bug fixes or to force general updates. The CCleaner emergency updater was introduced after last years installer hack and is only supposed to be used in "a worst-case scenario" - their words. If that is confirmed to be the cause then it will be the final nail in the coffin of CCleaner for many users. It is suspected to be the 'emergency' updater that may be doing this, but it has not yet been confirmed or denied by Piriform/Avast. These users all say that they had automatic updating turned off. It is not with the new version in itself, but some users are reporting that older versions are being automatically updated to the latest version without giving the user any choice in the matter. Just to note that there is now an issue that seems to be appearing with the latest version of CCleaner. If you had run the infected installer then there may still be a remnant in the registry that again should be found and quarantined/removed. If you still have a copy of the problem installer, ccsetup533.exe, on you machine than any decent anti virus/anti malware should flag it and quarantine/remove it. The malware was in the installer, not in the CCleaner programme itself. It was still a big embarassment to Piriform that the thing got into their installer in the first place, even if ultimately it caused no damage for users. It seems to have been an attempt to steal industrial secrets. The CCleaner installer hack last year was an odd one, thousands of users worldwide got the infected installer but it was a 3 stage attack targeted at 20 or so big tech firms, and only around four PC's got infected with the final payload. (The latest CCleaner v5.46 has not had any major issues reported, and so far less minor issues than any version for a year). Endpoint Detection & Response for ServersĬCleaner and Malwarebytes are running together fine now, there was an issue last month with CC and the Firefox Malwarebytes add on but that has been fixed.ĬCleaner has had many problems in the past few months, mainly of their own making, a clash with Malwarebytes is not one of them.
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